FAQS

You're welcome to stop in anytime for an estimate, but scheduling ahead helps us serve you quicker - especially during busy hours. If you call before coming in, we can make sure a team member is ready to help as soon as you arrive.

The timeframe varies based on the severity of the damage and how quickly parts arrive. Smaller repairs can often be finished within a few days, while extensive collision damage may require more time. After we inspect your vehicle, we'll give you a realistic timeline for your specific repair.

Absolutely. We handle communication with most insurance providers, including estimates, photos, approvals, and billing. Our goal is to simplify the claims process so Milwaukee and Wauwatosa drivers don't have to manage the back-and-forth paperwork themselves.

Yes. If your car isn't safe to operate, we can help arrange towing through trusted local companies and make sure your vehicle is brought to our shop safely for evaluation.

Yes. Every repair we perform follows manufacturer - approved procedures and structural repair guidelines. We make sure your vehicle meets all safety and performance standards before returning it to you, so you can drive confidently in Milwaukee traffic again.

When available, we prefer OEM parts due to their guaranteed fit and performance. Occasionally, aftermarket parts may be used depending on your insurance policy or personal preference. We'll discuss all part options with you before any work begins.

Yes. Our paint system uses advanced color-matching technology that allows us to duplicate your vehicle's finish with remarkable accuracy. The result is a smooth, consistent look that blends seamlessly with the rest of your vehicle.

While we don't keep loaner vehicles on-site, we can help coordinate a rental through nearby companies or through your insurance provider. We'll guide you through the process so you're not left without transportation.

Here's a quick guide for Milwaukee and Wauwatosa drivers:

• Check everyone involved for injuries and call 911 if needed.
• Document the scene with photos.
• Exchange contact and insurance details with all parties.
• Inform your insurance company about the accident.
• Reach out to Leonard Auto Body - our team can walk you through the next steps and handle the repair process from there.

Yes. All of our workmanship is backed by a lifetime warranty for as long as you own the vehicle. Parts come with their own manufacturer warranties as well.

We accept all major credit cards, insurance payments, and cash. If you have questions about a specific form of payment or coverage, just let us know.

Yes. Our technicians repair all makes and models - from domestic sedans and SUVs to foreign and luxury brands. Whether you're dealing with a small dent or extensive collision damage, we have the tools and experience to restore your vehicle.